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Clear Cooperation Policy
NAR's Clear Cooperation Policy Guidelines.pdf
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KW Metropolitan Offices
Click here to view open office space
Bedford Office
168 South River Road, Bedford NH 03110
Phone: 603.232.8282 | Fax: 603.628.2246

Door Code: 5380#

KW-WIFI: SellingHouses1829
KW-Guest: KWguest!
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Broker of Record: Alan Rice | 603.591.5506 | [email protected]
Team Leader: Mary-Hope Rennie | 603.545.1624 | [email protected]
Concord Office
85 South Main Street, Concord NH 03301
Phone: 603.226.2220

Door Code: 8787

Netgear39: phobicfinch768
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Managing Broker: Susan Hodgkins | 603.677.6856 | [email protected]
Growth Leader: Kris LaBrake | 603.715.6866 | [email protected]
Keene Office
60 Island Street, Suite 3, Keene, NH 03431
Phone: 603.352.0514

KW secure: houses123

Book A Conference Room: 603.499.0033 or [email protected]

Managing Broker & Growth Leader: Bruce Murphy | 603.209.2594 | [email protected]
Londonderry Office
50 Nashua Road, #111, Londonderry NH 03053
Phone: 603.965.2992

Door Code: 9229#

KW Londonderry Secured: 2=h>Sqj.

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Managing Broker: Jennifer Frost | 603.320.5020 | [email protected]
Growth Leader: Cheryl Grant | 603.247.5579 | [email protected]
Office Policies:
Accounts Receivable Policy 2022.pdf
ADDENDUM A (monthly invoice) 2024.pdf
Advertising Policy Addendum.pdf
Closing & Deposit Procedure.pdf
Compliance KWRI April 2016.pdf
Commercial Policy.pdf
Updated Commission Policy 2024.pdf
KW Metro Team Policy.pdf
New Agent Training Program & Team Mentor Fee Policy 2026.pdf
Opportunity Time Policy 2025.pdf
Transaction, Resources & Compliance
Change Resources

Trainings:

New Forms:

KW Metropolitan Compliance

Trainings:

Required Documents:

Templates & Submitting Documents:

Submitting Commission Split to the Office:

Questions:

Deposit Checks Processing: Meghan Sylvain ([email protected])

Compliance: Karen Huot-Dockx ([email protected]) & Beth Carrasquillo ([email protected])

Commission Entry: Kim Johnstone ([email protected])

Commission Payment: Jenny Downing ([email protected])

Listings

Enter Buyer Compensation for Your Listing:

Trainings:

Required Documents

Listing - Document checklist.pdf πŸ“Ž
Seller Commission Statement.pdf πŸ“Ž

Deposit/Earnest Money

Electronic Transfer

Earnest Getting Started Guide.pdf πŸ“Ž
Deposit Link Instructions.pdf πŸ“Ž

Check

Esrow & Closing Check Process.pdf πŸ“Ž

Wire Transfer

  • Email Amount & Property Address to Jenny Downing ([email protected]) & Carmen Muller ([email protected])

    • Escrow Overage

    Email Jenny Downing ([email protected]) & Carmen Muller ([email protected])

    Overage Check Request.pdf πŸ“Ž

    Be sure to include:

  • Closing Date
  • Amount
  • Payable to

    • If check needs to be mailed

  • Request 10+ Business days before closing

    • If picking up check

  • Request 7+ Business days before closing

    • Release of Escrow Check

    Email Jenny Downing ([email protected]), Carmen Muller ([email protected]) &Β Karen Huot-Dockx ([email protected])

    Buyers

    Buyer Compensation for KW Metro Listings

    Trainings:

    Required Documents:

    Buyer - Document Checklist.pdf πŸ“Ž
    Buyer Commission Statement.pdf πŸ“Ž

    Schedule Showings:

    Follow Listing Instructions on Prime MLS
    Showing Time πŸ“Ž

    Closing Check:

    Escrow & Closing Check Process.pdf πŸ“Ž
    HUD

    HUD Access

    To Register contact:

    Beth Carrasquillo ([email protected])

    Licensing
    Real Estate Boards & Associations

    Real Estate Boards & Associations

    (Newly licensed agents must join a Board within 30 days for the effective date of their license.)

    Broker Information

    Brokerage License Numbers

    • New Hampshire: 060523
    • Massachusetts: 7887
    • Maine: DB90392
    • Vermont: 083.0650459MAIN

    Principal Broker & Bedford Managing Broker

    Alan Rice | 603.591.5506 | [email protected]

    Concord Managing Broker

    Susan Hodgkins | 603.677.6856 | [email protected]

    Keene Managing Broker

    Bruce Murphy | 603.209.2594 | [email protected]

    Londonderry Managing Broker

    Jennifer Frost | 603.320.5020 | [email protected]

    License Renewal

    Renewal Help:

    Required:

    • Registration Code from the Real Estate Commission. (Search your email for "60 Day "or "60 Day Renewal Notice")
    • 15 CEUs (3 must be CORE) completed - See below if first time renewal
    • KW Metro Affiliation Form (See email from Beth Carrasquillo ([email protected]))
    • $90 Renewal FeeΒ (subject to change)

    Once you receive your Renewed License please email it to Beth Carrasquillo ([email protected]).

    First Time Renewals:

    Core (3 CEU) & 12 Electives (#PE or #PL) in the following categories:

    If License Expires (even one day)

    If License Lapses:

    (not renewed within 6 months - 12 months)

    • Need to complete 40 Hour pre-licensing course
    • Obtain approval from NH RE Commission

    This information is subject to change. Β The most current information can found at the Office of Professional Licensure & Certification website.

    Licensing Questions

    Office of Professional Licensure & Certification:

    603-271-2152 Β | Β [email protected]Β  | Β Website

    New Hampshire, Massachusetts, Maine, Vermont & Benchmark:

    Β Beth Carrasquillo ([email protected])

    Technology
    Command Help
    Printer, Copier & Internet

    Connecting to Printer Help:

    Installing Printer - PC.pdf πŸ“Ž
    Installing Printer - MAC.pdf πŸ“Ž

    [email protected]
    For your computer to connect to the printer, it needs to be connected to same Wi-Fi.

    Internet

    Office Network Password
    Bedford KW-Guest KWguest!
    Bedford KW-Wifi SellingHouses1829
    Concord Netgear39 phobicfinch768
    Londonderry KW Londonderry Secured 2=h>Sqj.
    Keene KW secure houses123
    Marketing
    MC Account Information
    Templates
    Goal Setting
    Open House Templates
    Commission Statements Templates
    ALC
    Teams
    Team Policies & Process

    To form a team or make changes to a team start by clicking here to notify the office that there is a team request.

    Instructions to...

    Luxury
    Luxury Properties

    There are 3 Levels of KW Luxury (KW Luxury Community Information)

    1. Listing Qualifies as Luxury

    2. Earn in Level (Closed min. of 4 Listings within the past 24 months)

    3. Pro Member Level (Paid subscription)